Privacy Policy

Last Updated: November 15, 2025

1. Information We Collect

1.1 Information You Provide

When you create an account or use our Service, we collect:

• Account Information: Name, email address, password
• Payment Information: Billing details (processed securely by Stripe - we do NOT store credit card numbers)
• Profile Information: Optional information you provide (phone, company name, preferences)
• Communications: Messages, support requests, feedback

1.2 Information Automatically Collected

When you access our Service, we automatically collect:

• Device Information: IP address, browser type, device type, operating system
• Usage Data: Pages visited, features used, time spent, click patterns
• Cookies: See Section 6 for cookie details
• Location Data: General location (city/state level) based on IP address

1.3 Information from Third Parties

We may receive information from:

• Stripe: Payment processing and subscription management
• Analytics Services: Google Analytics, usage patterns
• Data Providers: Public real estate data, market statistics

2. How We Use Your Information

We use collected information to:

• Provide, operate, and maintain our Service
• Process your subscription and payments
• Send you updates, alerts, and notifications
• Respond to your inquiries and support requests
• Analyze usage patterns and improve our Service
• Detect and prevent fraud or abuse
• Comply with legal obligations
• Send marketing communications (with your consent)

3. How We Share Your Information

We do NOT sell your personal information.

We may share your information with:

Recipient	Purpose
Stripe	Payment processing and subscription management
Service Providers	Hosting, email delivery, analytics, customer support
Legal Authorities	When required by law or to protect rights and safety
Business Transfers	In connection with merger, acquisition, or asset sale

4. Data Security

We implement security measures to protect your information:

• Encryption: SSL/TLS encryption for data transmission
• Secure Storage: Encrypted databases
• Access Controls: Limited employee access to personal data
• Payment Security: PCI-DSS compliant through Stripe
• Regular Audits: Security reviews and updates

However, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.

5. Data Retention

We retain your information:

• Account Data: For duration of active subscription plus 7 years for legal/tax purposes
• Usage Data: Up to 2 years for analytics
• Payment Records: 7 years for accounting and compliance
• Marketing Data: Until you unsubscribe or request deletion

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

6.1 Types of Cookies

• Essential Cookies: Required for site functionality (login, security)
• Analytics Cookies: Help us understand usage patterns (Google Analytics)
• Preference Cookies: Remember your settings and preferences

6.2 Cookie Management

You can control cookies through your browser settings. Note that disabling cookies may limit functionality.

7. Your Rights and Choices

Depending on your location, you may have the following rights:

7.1 Access and Portability

• Request a copy of your personal data
• Export your data in machine-readable format

7.2 Correction

• Update or correct inaccurate information
• Access account settings to make changes

7.3 Deletion

• Request deletion of your personal data (subject to legal requirements)
• Close your account at any time

7.4 Opt-Out

• Unsubscribe from marketing emails (link in every email)
• Disable cookies via browser settings
• Opt out of analytics tracking

7.5 Data Restriction

• Request limitation of data processing
• Object to certain processing activities

To exercise these rights, contact: privacy@premiumpropertyintelligence.com

8. Children's Privacy

Our Service is NOT intended for users under 18 years of age. We do not knowingly collect information from children. If we discover we have collected data from a child, we will delete it immediately.

9. International Data Transfers

Your information may be transferred to and processed in the United States. By using our Service, you consent to such transfers. We implement safeguards to protect your data in compliance with applicable laws.

10. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights:

• Right to Know: What personal information we collect and how we use it
• Right to Delete: Request deletion of your personal information
• Right to Opt-Out: We do NOT sell personal information
• Right to Non-Discrimination: We will not discriminate for exercising your rights

11. European Privacy Rights (GDPR)

If you are in the European Economic Area (EEA), you have rights under GDPR:

• Right to access, rectification, erasure, restriction
• Right to data portability
• Right to object to processing
• Right to withdraw consent
• Right to lodge a complaint with supervisory authority

12. Third-Party Links

Our Service may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies separately.

13. Business Transfers

If Premium Property Intelligence is involved in a merger, acquisition, or sale of assets, your information may be transferred. We will notify you via email and/or prominent notice on our Service.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Material changes will be communicated via email or prominent notice.

15. Contact Us

Questions or concerns about this Privacy Policy or our data practices?

Email: privacy@premiumpropertyintelligence.com
Address: Premium Property Intelligence
Orlando, FL
United States

16. Data Protection Officer

For GDPR-related inquiries, contact our Data Protection Officer:

Email: dpo@premiumpropertyintelligence.com

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